Unable to initialize Computer, and it can't be used at this time...

Submitted by martin jinoch on

After upgrading Notes Client on Linux to 8.5.3 (it is in fact related to update of embedded sametime to 8.5.1) I started to get an error message "Unable to initialize Computer, and it can't be used at this time. Processed unsuccessful response: null for: REGISTER..." and then there were some details about the connection. Quick Goggle search helped: How to suppress SIP registration failures in the Sametime 8.5x client

Another variant of this error is on the picture. Both errors stopped appearing after adding the com.ibm.collaboration.realtime.telephony.softphone/suppress.failed.sip.registration=true line to /opt/ibm/lotus/notes/framework/rcp/plugin_customization.ini file.

It should work on Windows too, but I don't know if this error happens there as well. Let me know if it does and whether this "fix" works there.

Comments

Works for me!

Submitted by Sascha M. Koehler on

Hello Martin,

I am running Notes 8.5.3 with Fixpack 2 on Ubuntu 12.04.1
Embedded into my Notes installation is Sametime Version 8.5.1

This is just to confirm that your fixed solves my problem! I also had the annoying popup and with your help this has now gone!

Thanks!

Regards,
Sascha

Windows

Submitted by Tony D on

Yes, the error happens on windows.

I'm going to give it a try and see what happens.

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